Delete Account & Data

1. Account Deletion Request

If you want to delete your VTU Circle account and associated personal data, you must submit an account deletion request by email.

VTU Circle does not currently provide an automatic account deletion form on this page. This page is provided to explain the deletion process and the information required to verify your request.

Please send your request from your registered email address so we can verify ownership of the account before processing deletion. This verification helps us protect users from unauthorized or accidental deletion requests.

Deleting the VTU Circle app from your device does not automatically delete your VTU Circle account or associated data. To delete your account and data, you must submit a deletion request by email using the instructions below.

2. How to Request Deletion

You can open this account deletion information page from inside the VTU Circle app:

In-app path: Open VTU Circle app → Settings → About → Account Deletion / Delete Account.

To actually request deletion, send an email to [email protected] with the subject line “Delete My VTU Circle Account”.

Send the deletion request from your registered email address. We may request limited additional account information, such as your name or USN, only when reasonably required to verify account ownership and process the deletion request.

Account deletion requests are handled manually by the VTU Circle admin/support team after successful verification.

3. Data That Will Be Deleted

After successful verification, we will delete the personal, profile, and account information associated with your account, including your name, registered email address, gender, USN, college name, scheme, batch, branch, semester, optional bio and phone number, selected avatar, Google profile photo URL and Google account or authentication provider identifier where applicable, authentication records, follow connections, notification tokens, support records, bug reports, and related account information.

Academic data associated with your account, including saved results, result history, subject and marks data, SGPA, CGPA, percentage, class rank, university rank, ranking-related records, and performance insights, will also be deleted as part of the account deletion process.

4. Chat Message Data

VTU Circle provides one-to-one realtime text chat only between users who follow each other. Chat messages are temporary and are automatically deleted after 24 hours.

VTU Circle does not provide permanent chat history or long-term chat-message storage. Because chat messages are automatically deleted after 24 hours, they may no longer be available when an account deletion request is processed.

Any remaining chat-related records associated with your account will be deleted as part of the account deletion process. Temporary chat messages continue to be handled through the automatic 24-hour deletion process.

5. Temporary Data Retention During Processing

During the account deletion process, limited account, security, server, and backup records may remain temporarily while we verify and complete the request.

The account and all associated personal data and copies, including data stored in active systems, technical records, and backups, will be permanently deleted within 30 days after the verified deletion request is received.

VTU Circle does not retain deleted personal data for advertising, selling, trading, or marketing purposes.

6. Processing Time

We will complete the account and associated data deletion process within 30 days after the verified deletion request is received.

If additional verification is required, we may contact you through your registered email address. The 30-day deletion period begins after account ownership and the deletion request have been successfully verified.

7. Effect of Deletion

Once the deletion process is completed, you will permanently lose access to your VTU Circle account and its associated profile information, saved results, academic history, ranking data, follow connections, notifications, chat access, and other account-based features.

Deleted account data cannot be recovered after the deletion process is completed. Creating a new VTU Circle account later will not restore your previously deleted profile, saved results, academic history, rankings, connections, or other account data.

8. Alternative Options

If you do not want to delete your full account, you may contact us by email to request correction, update, or removal of specific personal information where applicable.

You can manage notification permission directly from your device settings. Disabling notification permission will stop VTU Circle push notifications but will not prevent access to other app features.

Phone number is optional in VTU Circle and is not required for login. If you added a phone number to your profile and want it removed, you may request profile data correction instead of full account deletion.

9. Important Notes

VTU Circle is an independent student-focused platform and is not affiliated with, endorsed by, sponsored by, or officially connected with Visvesvaraya Technological University (VTU).

Account deletion from VTU Circle does not delete or modify any official VTU record, official result, official academic document, or university data maintained by VTU or any authorized academic authority.

Users should verify official academic records, results, notices, circulars, and documents from VTU’s official website or authorized sources.